Toyota Material Handling Manufacturing Italy (TMHMI) is the Italian factory of Toyota Material Handling Europe (TMHE). TMHE is the European regional organization of Toyota Material Handling Group (TMHG) which is part of Toyota Industries Corporation (TICO). TMHE is active in more than 30 countries across Europe under the brands Toyota, BT and Cesab, supporting TMHE’s 5,000 service engineers and over 10,800 employees.

Patrick Malservisi, TMHE Supply IS/IT Director, leads TMHMI’s 12-person IT team. “As a manufacturing company, any downtime is catastrophic. If we’re down for even a day, it could potentially cost us millions of euros of revenue. In that sense, IT is a critical enabler of the business–if we can’t meet our SLAs, then the manufacturing process could come to a halt,” said Malservisi.

“Furthermore, to adapt in this digital wave where consumers are constantly getting smarter and expecting more, we need to be early adopters of next-generation technologies that will help us be agile as the market evolves. Rubrik ensures our data is secure and allows us to work smarter by automating manual tasks and reallocating time towards higher-value initiatives that move our organization forward,” said Malservisi

Searching for a modern data management solution

Prior to Rubrik, TMHMI’s legacy disk-based solution was complex and difficult to use. “With our previous solution, we were dealing with lengthy recovery times from tape. From a business continuity standpoint, this was worrisome since we couldn’t guarantee our RTOs, which meant our production line could potentially be impacted,” said Malservisi. “On top of that, our previous solution was no longer adequate to keep up with the pace of our business and hindered us from being agile.”

With the goal to eliminate tape and reduce complexity, Malservisi and the team wanted a modern, scalable data management solution that would enable TMHMI to be nimble as the market evolves.

“The ability to recover data quickly is critical to the success of our business. Since bringing in Rubrik, restores that used to take hours are performed within minutes. Rubrik inspires confidence that we can restore reliably, ensuring that we maintain business continuity,” said Malservisi. “The team can now use the time gained from no longer having to manage backups for strategic, value-add activities.”

The ability to recover data quickly is critical to the success of our business. Since bringing in Rubrik, restores that used to take hours are performed within minutes. Rubrik inspires confidence that we can restore reliably, ensuring that we maintain business continuity,” said Malservisi. “The team can now use the time gained from no longer having to manage backups for strategic, value-add activities.