Rubrik Logo
CXO Visionaries
CXO ExperiencesArrow Icon
Rubrik Zero LabsCXO Newsletter
Rubrik
LinkedInTwitterFacebookYouTubeInstagram

Call us at 1-844-478-2745

Contact Us

ABOUT RUBRIK

CompanyLeadershipInvestor RelationsNewsroom & Press ReleasesCareersBlog

NEW TO RUBRIK

Why RubrikProductsSolutionsPartnersCustomersResources

POPULAR LINKS

Cyber RecoveryBackup & RecoveryRansomware Recovery Cloud Disaster RecoveryCloud Database Backup and Recovery ServiceSaaS Backups

CompanyLeadershipInvestor RelationsNewsroom & Press ReleasesCareersBlog
Why RubrikProductsSolutionsPartnersCustomersResources
Cyber RecoveryBackup & RecoveryRansomware Recovery Cloud Disaster RecoveryCloud Database Backup and Recovery ServiceSaaS Backups

CompanyLeadershipInvestor RelationsNewsroom & Press ReleasesCareersBlog
Why RubrikProductsSolutionsPartnersCustomersResources
Cyber RecoveryBackup & RecoveryRansomware Recovery Cloud Disaster RecoveryCloud Database Backup and Recovery ServiceSaaS Backups
  • Cookie Policy
  • Legal
  • Privacy Policy
  • Terms of Use
  • Trust
  • CA Residents only: Do not sell or share my personal information | Do not share my sensitive information

© 2026 Rubrik – Zero Trust Data Security™

Colchester Institute
All Customer Stories
ColchesterInstitute-c@2x.png

How Colchester Institute Recovered from a Crippling Ransomware Attack within Days

Read customer story

Share

ColchesterInstitute-c@2x.png

Share

Zero

Data loss

100%

Recovery from ransomware in 10 days

Zero

Paid in ransom

Zero

Data loss

100%

Recovery from ransomware in 10 days

Zero

Paid in ransom

Overview

The first sign of the ransomware attack that hit Colchester Institute was on a Monday morning in April 2021. After the Easter weekend, Ben Williams, IT Services Manager, came into the office and assumed business as usual. When trying to login to his systems, however, he discovered that all admin accounts had been disabled. His nightmare was confirmed when the IT Services team found a ransom note on one of their physical servers.

“Sophisticated and malicious, the breach destroyed mission critical areas of our infrastructure by deleting email and other servers, domain controllers, and anti-virus consoles as well as encrypting our entire virtual environment, and its underlying platform” recalled Williams. There was no email communication available to inform external contacts, suppliers, staff or students. 

Rubrik safeguarded our backups. Due to its native immutability, 100% of our backups were protected against corruption and deletion.

 

logo-colchester-300x75.png

Ben Williams

IT Services Manager

Featured Product

Zero Trust Data Security™

Challenges

"RUBRIK AND KHIPU PARTNER TOGETHER TO SAVE THE DAY"

“As soon as we were aware of the breach, my engineers contacted Rubrik and KHIPU Networks immediately. This could’ve been a crippling incident, but I am proud to say Rubrik saved the day, fully protecting our critical data systems including finance, student records, and admissions data,” Williams stated.

Breach protection with instant recovery should be a top priority within any organization’s cyber security strategy. By implementing Rubrik Zero Trust Data Security, Colchester was able to recover instantly with no data loss. The institute returned to the most recent clean copy with just one click. “Rubrik safeguarded our backups. Due to its native immutability, 100% of our backups were protected against corruption and deletion,” Williams explained.

Colchester Institute was able to analyze the impact of the attack, determining exactly what files were affected and where, and detect any anomalies within their environment. “Thanks to Rubrik, we were able to keep the lights on and continue to deliver a robust service to our students and staff.” 

Solutions

"COLCHESTER INVITES EDUCATIONAL INSTITUTIONS TO PURCHASE RUBRIK "

“With ransomware on the rise and the prevalence of attacks in education, we simply could not have recovered as fast or as well without Rubrik and the support of the team at KHIPU Networks. We invite other educational establishments concerned about ransomware attacks to get in touch. We are really happy to share our experiences and our advice,” said Williams. 

Thanks to Rubrik, we were able to keep the lights on and continue to deliver a robust service to our students and staff.

logo-colchester-300x75.png

Ben Williams

IT Services Manager

Featured Product

Zero Trust Data Security™

The Results

Overall, Colchester recommends Rubrik as a way to migrate from legacy solutions: “Being long term Veeam customers, we needed a full review to make an informed decision. The review concluded with Rubrik being the top choice due to its overall protection and recovery from cyber breaches. Our choice to move away from Veeam and purchase Rubrik was the best decision we could have made.”

Ease of use
Ease of use

Rubrik simplified the backup and recovery process by allowing us to recover all of our data no matter where it lives. This is all done by consolidating disparate hardware and software components into a single management plane.”

Reduced technology footprint
Reduced technology footprint

“We were impressed with the appliances. Rubrik came as a unit, so we did not need separate virtual or hardware units. We went from 15 servers (11 virtual and 4 hardware) to 2 x hardware boxes. This gave us a big admin reduction and simplified our systems.”

Zero Trust Data Security ROI
Zero Trust Data Security ROI

"We made a significant investment in March 2021, and we have seen the ROI on that investment already.”

World-class support
World-class support

“I’m thrilled to say we are now very secure against ransomware, and we attribute this not just to the right solution at the right time, but also to the effectiveness and timeliness of the support from Rubrik engineers. Everyone stepped up to support us. The human touch coupled with the technology helped us create a winning scenario and made a huge difference to the speed and quality of recovery.”