North Face ScoreBoard Award
Awarded excellence in customer service aware in 2017, 2018, 2019
Association of Support Professionals
One of the ten best web support sites in 2019
Cempro
Certified customer experience management professional (CEMPROSM)
NET Promoter Score of 82
Industry-leading score audited in 2018 by the OWEN CX Group, the leading NPS consultancy.